Product Trainer

About the role

We are seeking a dynamic Product Trainer to shape the skills and success of our employees. You will lead both classroom and virtual sessions, develop training materials, and partner with leadership to foster a strong learning culture.

Key responsibilities

• Facilitate engaging virtual and in‑person training for new hires and existing staff.
• Collaborate with leadership to design curricula, learning paths, and training resources.
• Apply learning methodologies to improve training effectiveness.
• Conduct training needs assessments, identify skill gaps, and recommend solutions.
• Design interactive learning experiences for diverse learning styles.
• Track and evaluate training outcomes through assessments and feedback.
• Stay current on industry trends and best practices.

Required profile

• At least 2 years of experience in training or L&D, preferably in BPO or outsourcing.
• Familiarity with instructional design frameworks such as ADDIE.
• Excellent communication skills to engage learners at all levels.
• Adaptable and collaborative, able to work with multiple teams.
• Tech‑savvy with proficiency in e‑learning tools and virtual training platforms.

Required skills

• Zoom
• Google Meet
• LMS platforms
• E‑learning authoring tools

What we offer

• Comprehensive health benefits (HMO, SSS, PhilHealth, Pag‑IBIG) and 13th‑month pay.
• Access to on‑site amenities such as a swimming pool and gaming lounge.
• Opportunities for international travel to client sites in the US, UK, and Australia.
• Generous leave policies, wellness days, and special leaves.
• Salary loans up to PHP 1 M, CO swag bag, and birthday/anniversary tokens.