Procurement Specialist

About the role

The Procurement Specialist supports internal business users and external suppliers by handling routine purchasing activities and first‑line help‑desk queries. This position operates within a structured service‑desk environment, aiming to meet key performance targets while contributing to continuous improvement initiatives.

Key responsibilities

• Review Purchase Requisitions for compliance and release completed Purchase Orders for approval.
• Monitor preparation of purchase orders to align with negotiated terms, organizational targets, and client quality requirements.
• Provide first‑line help‑desk support to stakeholders and suppliers, escalating complex issues as needed.
• Use a ticketing tool to log, track, and resolve procurement‑related queries via email and phone.
• Maintain accurate purchase records, track order status, and ensure documentation is up‑to‑date.
• Ensure all activities comply with company purchasing policies and procedures.
• Deliver service in line with agreed SLAs/KPIs and support junior team members.
• Identify and implement daily process improvements.

Required profile

• Ability to handle tasks of limited complexity with attention to detail.
• Strong organizational and communication skills.
• Willingness to collaborate with team members on improvement initiatives.
• Customer‑focused mindset for internal and external stakeholders.

Required skills

• Proficiency with ticketing systems for request management.