Operations Manager – Security Services

About the role

The Operations Manager will lead day‑to‑day security operations for multiple high‑profile client sites across Metro Manila. This full‑time, on‑site position ensures that security personnel are effectively deployed, client requirements are met, and service standards continuously improve.

Key responsibilities

• Oversee daily security operations across assigned client locations.
• Manage deployment, scheduling, and performance monitoring of security staff.
• Ensure compliance with company policies, client contracts, and industry regulations.
• Coordinate with clients to understand operational needs, address concerns, and implement service enhancements.
• Conduct site inspections, review security logs and reports, and support loss‑prevention investigations.
• Collaborate with leadership on operational planning, training initiatives, and continuous improvement of security standards.

Required profile

• Strong operations and people‑management capabilities, including team supervision and workforce scheduling.
• Experience in security operations, guard‑force management, incident handling, and site inspections, preferably in corporate, hospitality, or government settings.
• Proficiency in planning, organizing, prioritizing tasks, and making decisions under pressure.
• Effective communication and client‑relationship skills.
• Familiarity with security standards, risk management, loss prevention, and basic regulatory/compliance requirements.
• Bachelor’s degree in Business Administration, Management, Security Management, or related field preferred.
• Previous leadership or supervisory experience in a security agency is highly advantageous.
• Corporate security management experience and military service are considered plus factors.
• Willingness to work on‑site in Metro Manila, conduct regular field visits, and adjust schedules as needed.

Required skills