Native Spanish Bilingual Customer Service Representative (Hybrid, BGC)
Gap Solution Recurrent Firm · Bonifacio Global City
Job description
About the role
We are looking for a native Spanish bilingual to join our call centre team in Bonifacio Global City. The position is full‑time and follows a hybrid schedule with three days onsite and two days remote each week.
Key responsibilities
- Answer inbound calls in Spanish.
- Make outbound calls to customers as needed.
- Provide product or service information and resolve inquiries.
- Record interactions accurately in the system.
- Escalate complex issues to the appropriate department.
Required profile
- Native Spanish speaker.
- Based in or able to commute to Bonifacio Global City.
- Available for a hybrid work arrangement (3 days onsite, 2 days remote).
- Full‑time availability.
Required skills
- Native Spanish bilingual.
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Published 2 weeks ago
Expires 1 month from now
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Gap Solution Recurrent Firm
Bonifacio Global City
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