National HR Officer – HR Administration (International)

About the role

The International HR Administration Unit (HRAU) at IOM is seeking a National HR Officer to support HR administration for staff worldwide. Based in Manila, the officer will ensure accurate and timely processing of HR actions across onboarding, contract management, and benefits.

Key responsibilities

• Coordinate HR administration activities for assigned functional desks (Onboarding & Cross‑Boarding, Contract Administration/Time Management/Offboarding, Benefits & Entitlements).
• Review and validate transactions in FreshService and Wave, liaising with staff, managers and team members.
• Handle complex HR cases in collaboration with supervisors and relevant units.
• Maintain accurate records and ensure compliance with IOM/UN HR procedures.

Required profile

• Master’s degree in Human Resources, Business Administration, Psychology or related field with at least 2 years relevant experience, or Bachelor’s degree with 4 years experience.
• Proven experience in HR management and personnel administration.
• Experience using an ERP system; experience in an international or multicultural organization is an advantage.
• Supervisory experience is a plus.

Required skills

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of HR systems such as SAP or Oracle.
• Familiarity with IOM/UN HR procedures and rules is an asset.