Medical Executive Assistant

About the role

The Medical Executive Assistant will work remotely to support a clinic in Victoria, Australia. The role combines referral management, patient telephone support, medico‑legal reporting and executive assistance for a physician’s professional and personal matters.

Key responsibilities

• Monitor and process all incoming referrals for psychiatrists and psychologists, enter data into Halaxy, track status and arrange appointments.
• Answer telephone enquiries, provide routine information, record messages and escalate urgent or clinical matters according to procedure.
• Maintain independent medico‑legal (IME) trackers, prepare report templates, review documentation and ensure accurate, formatted reports are delivered to clients.
• Provide executive and administrative support to the physician, managing calendars, correspondence, task lists, liaising with service providers and handling personal administrative duties while maintaining confidentiality.

Required profile

• Experience in medico‑legal administration or executive assistance (preferred).
• Understanding of NDIS compliance is highly preferred.
• Excellent spoken and written English with a professional telephone manner.
• Strong attention to detail, organisational and time‑management skills, and ability to work independently without repeated prompting.

Required skills

• Halaxy medical administration software.
• Microsoft Word and document‑formatting tools.

What we offer

• Monthly salary of PHP 35,000 paid bi‑monthly, with overtime and public‑holiday pay.
• Six‑month probation followed by annual leave, sick leave, HMO, 13th‑month pay and annual salary review.
• Laptop provided after 30 days and a permanent work‑from‑home arrangement.
• Fixed shift (6:00 AM‑3:00 PM Philippine time, Monday‑Friday) with time‑tracking software and full team integration.