Medical Administration & Patient Services Virtual Assistant (Part‑time Remote)

About the role

We are looking for a Medical Administration & Patient Services Virtual Assistant to support our healthcare operations remotely. This part‑time position works on the Australian Eastern Standard Time day shift and offers a permanent work‑from‑home arrangement.

Key responsibilities

• Manage patient inquiries via email and chat, providing timely and accurate information.
• Schedule appointments, coordinate with clinicians, and maintain the online calendar.
• Update and organize electronic medical records, ensuring compliance with data‑privacy standards.
• Process billing, insurance verification, and follow‑up on payments.
• Prepare and distribute routine reports on patient activity and service metrics.

Required profile

• Ability to work the AEST day shift (approximately 20 hours per week).
• Strong written communication skills in English.
• Experience in a medical or healthcare administrative setting is preferred.

Required skills

What we offer

• PHP 25,000 monthly compensation for a 20‑hour work week.
• Permanent remote work arrangement.
• Prepaid health maintenance organization (HMO) coverage.
• Paid leave benefits.