Logistics Officer – Air Freight (International)

About the role

Join OBP as a Logistics Officer specializing in time‑critical air freight shipments. You will be the primary point of contact for customers, ensuring smooth operations from booking to delivery while adhering to strict compliance standards.

Key responsibilities

• Answer and handle customer requests, advising on weather, geopolitical, and trade compliance restrictions.
• Provide suitable solutions for customer requests and follow client‑specific SOPs.
• Represent the client to carriers and the FXL network, negotiate with suppliers, and validate service quotes.
• Create and manage shipment files in the F.A.S.T system, maintaining real‑time tracking.
• Coordinate with Back Officers, giving instructions and monitoring loading, pickup, and delivery confirmations.
• Control administrative documents, update IT tools, and manage dispute cases.
• Supervise Back Officer activities and ensure compliance with quality, hygiene, and safety standards.
• Maintain 24/7/365 availability for shift‑based operations, including public holidays.

Required profile

• 3‑4 years of logistics experience with strong exposure to international air freight operations.
• Expert knowledge of international air transport regulations, Incoterms, customs rules, and compliance requirements.
• Proven managerial and coordination skills with the ability to lead front‑line teams.
• High stress resistance and ability to make effective decisions in time‑sensitive situations.
• Business‑level English proficiency (spoken, written, reading).
• Strong customer‑service orientation and strict adherence to procedures and schedules.

Required skills

What we offer

• Signing bonus of 20,000.
• Health Maintenance Organization (HMO) coverage from day one.
• Travel opportunities and performance‑based rewards.
• Recognition programs and work‑life balance initiatives.
• Continuous learning and professional development.