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Insurance Customer Service Representative (Remote)

weassist-io

Remote
Remote 🇬🇧 English

Job description

About the role

WeAssist is seeking a remote Insurance Customer Service Representative to support its growing portfolio of commercial insurance clients. You will act as the primary point of contact, ensuring smooth policy servicing, billing, and renewal processes while delivering a high‑quality customer experience.

Key responsibilities

  • Handle inbound calls and emails, providing frontline support to clients.
  • Process policy endorsements, updates, and documentation.
  • Manage billing, payments, and compliance requirements.
  • Track renewals and coordinate timely follow‑up.
  • Maintain accurate data records and documentation.

Required profile

  • Strong working knowledge of insurance operations, especially commercial lines.
  • Familiarity with insurance terminology, policy documents, and servicing workflows.
  • Excellent written and verbal communication skills.

Required skills

    What we offer

    • Fully remote work environment.
    • Collaborative, people‑first culture.
    • Opportunities for professional growth within a fast‑scaling company.

    Questions fréquentes

    Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec weassist-io.
    Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
    Source : ats:breezy

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    Published 1 month ago

    Expires 3 weeks from now

    25 views · 0 interested

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