Inbound Sales Representative – Remote

About the role

As an Inbound Sales Representative at Meadow, you will be the first voice families hear when they reach out for cremation services. You will guide them with empathy and clarity, helping them make confident decisions without pressure. This remote position focuses on warm inbound leads and follow‑up conversations.

Key responsibilities

• Handle warm inbound leads via phone, text, and email, providing clear information on cremation options.
• Manage returning leads and ensure timely follow‑up so no family is overlooked.
• Support queue coverage and sales workflows to improve overall customer experience.
• Achieve performance targets while maintaining high conversion rates and quality scores.
• Navigate Meadow’s tech stack, including HubSpot, Aircall, GSuite, Slack, and the internal case management system.

Required profile

• Minimum 2 years of B2C sales experience with a proven record of meeting or exceeding targets.
• Strong phone presence and ability to guide conversations toward confident decisions.
• Excellent spoken and written English with clear communication skills.
• Self‑motivated, empathetic, and able to balance sales with support tasks.

Required skills

• HubSpot
• Aircall
• GSuite
• Slack
• Case management system (specific platform not named)