This job is no longer available
This job expired on 09/09/2026. It no longer accepts applications.
Guest Experience Expert
Sheraton Hotels & Resorts · Cebu
Job description
About the role
As a Guest Experience Expert you will be the face of Sheraton, creating memorable moments for guests throughout their stay. You will work across the property to ensure smooth operations, respond to guest requests, and share local highlights, all while upholding the brand’s standards of service.
Key responsibilities
- Guide guests through check‑in, stay, and check‑out processes.
- Process operational needs and complete daily reports.
- Address guest requests promptly and professionally.
- Provide information about local attractions and amenities.
- Maintain a safe, clean, and welcoming environment.
- Perform physical tasks such as lifting, carrying, and moving objects up to 10 lb.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- Ability to stand, walk, or sit for extended periods.
Required skills
What we offer
- Equal opportunity employment in a diverse, global community.
- Opportunity to grow within the Sheraton and Marriott International family.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the Philippines.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Sheraton Hotels & Resorts
Cebu