General Virtual Assistant – Remote (Work From Home)

About the role

VirtuallyinCredible is seeking a General Virtual Assistant to join its growing team of home‑based professionals. This remote position supports clients with a wide range of administrative and customer‑service tasks while upholding the company’s core values.

Key responsibilities

• Provide customer support and manage client communications via phone and email.
• Handle calls, email inquiries, and follow client‑specific Standard Operating Procedures (SOPs).
• Perform administrative duties such as accounts receivable/payable, work order processing, lease renewals, compliance notices, document preparation, and email management.
• Assist with marketing initiatives and social‑media management.
• Stay updated on SOP and company guideline changes.
• Deliver data, updates, and reports to the leadership team as required.
• Undertake additional tasks as needed to support business operations.

Required profile

• Fluent written and spoken English with a clear American accent.
• Willingness to undergo background checking.
• Quiet, professional home office setup capable of graveyard‑shift work.
• Fast, reliable internet (minimum 10 Mbps) with backup and dependable electricity with power backup.
• Computer meeting minimum specifications: Windows 10 or macOS Ventura/ newer, Intel i5 8th gen or AMD Ryzen 5 or equivalent, 8‑16 GB RAM.

Required skills

What we offer

• Opportunity to work remotely from anywhere with a stable internet connection.
• Supportive, growth‑oriented environment within a company that has expanded from one VA to over a thousand.
• Exposure to diverse client projects across customer support, administration, and marketing.