Field Collections Officer Samar-Calbayog/Catbalogan, Eastern Samar
salmon-group · Calbayog
Job description
About the role
As a Field Collections Officer you will travel across Samar‑Calbayog and Catbalogan to engage directly with clients who have overdue payments. You will negotiate payment arrangements, ensure follow‑up, and help resolve outstanding balances while representing Salmon’s commitment to responsible lending.
Key responsibilities
- Visit clients' residences or businesses to collect overdue payments.
- Negotiate payment arrangements with customers who are behind on their bills.
- Maintain follow‑up with clients to ensure payment deadlines are met.
- Document every visit and interaction, keeping client information accurate and up‑to‑date.
- Collaborate with the legal team when legal action is required for unresolved cases.
Required profile
- Experience in debt collection or a similar customer‑facing role.
- Previous experience in sales, customer service, or field‑based positions is an asset.
- Knowledge of financial or debt recovery processes is beneficial.
- Strong interpersonal skills with the ability to handle difficult conversations and negotiate settlements.
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Published 1 week ago
Expires 1 month from now
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salmon-group
Calbayog
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