Field Collections Officer – Davao de Oro
salmon-group · Davao de Oro
Job description
About the role
As a Field Collections Officer, you will travel across Davao de Oro to visit clients’ homes or businesses and recover overdue payments. You will work closely with the legal team and ensure accurate documentation of all interactions.
Key responsibilities
- Visit clients’ residences or businesses to collect overdue payments.
- Negotiate payment arrangements with customers who are behind on their bills.
- Maintain follow‑up with clients to ensure payment deadlines are met.
- Document every visit and interaction, keeping information up‑to‑date.
- Collaborate with the legal team for any necessary legal action.
Required profile
- Experience in debt collection or a similar customer‑facing role.
- Previous experience in sales, customer service, or field‑based roles is an asset.
- Knowledge of financial or debt recovery processes is beneficial.
- Strong interpersonal skills with a professional, empathetic, and persuasive approach.
- Ability to handle difficult conversations, resolve conflicts, and negotiate settlements.
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Published 1 week ago
Expires 1 month from now
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salmon-group
Davao de Oro
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