Encargado de Cedis – Warehouse Operations Manager

About the role

The Warehouse Operations Manager (Encargado de Cedis) is responsible for ensuring the smooth functioning of the distribution centre, overseeing product validation, asset protection, and compliance with company policies. The role guarantees that all inbound and outbound processes meet quality and quantity standards while maintaining a safe, low‑temperature work environment.

Key responsibilities

• Verify dispatch sheets against physical receipts, confirming product type, quantity, and quality for outgoing routes.
• Review sales agents' and drivers' declarations and handle returns using Hand‑Held devices to ensure system accuracy.
• Maintain overall warehouse conditions, ensuring a safe and hygienic environment.
• Safeguard company assets, including infrastructure, Hand‑Held devices, plastic crates, merchandise, refrigeration equipment, and trucks.
• Report inconsistencies in dispatch and return processes for proper liquidation.
• Record theoretical merchandise returns in the appropriate systems to support accurate settlement calculations.

Required profile

• High school graduate.
• At least 1 year of experience in a similar warehouse or distribution centre role.
• Ability to resolve conflicts and strong customer‑service orientation.
• Willingness to work in low‑temperature environments.

Required skills

• Proficiency with Microsoft Office suite.