Documentation Enablement Specialist

About the role

The Global AskHR Business Support (GABS) team supports Human Resources Services (HRS) through standardized documentation, knowledge management, training and process enablement, so that HR operations can be consistent and scalable worldwide. The Documentation Enablement Specialist maintains, optimizes and delivers documentation processes, document automation solutions and training resources for HRS. The position is based in Taguig, Philippines, on a hybrid basis, and requires flexibility to join meetings outside normal local business hours.

Key responsibilities

• Maintain and update automated document templates and supporting data sources following approved governance processes.
• Support document automation tools and workflows to ensure reliable document generation and data integrity.
• Troubleshoot document automation, template and data source issues and implement process improvements.
• Coordinate recurring large-scale document generation activities and documentation cycles.
• Maintain SharePoint repositories, document libraries, metadata structures and template organization.
• Deliver onboarding and user training on documentation tools, templates and processes.
• Develop and maintain training materials, user guides, process documentation and knowledge resources.
• Collaborate with stakeholders to find opportunities for documentation standardization, automation and efficiency improvements.

Required profile

• Bachelor's degree and 2+ years of experience in documentation management, document automation, training, HR operations or business support.
• Experience supporting document automation tools, document generation processes or workflow solutions.
• Experience delivering training, onboarding support and knowledge transfer.
• Preferred: SharePoint library management, large-scale global documentation processes, training material creation, continuous improvement experience and collaboration with global stakeholders.

Required skills

• Advanced Microsoft Word, including complex formatting, mail merge and template administration.
• Advanced Microsoft Excel, including formulas, lookup functions and structured data management.

What we offer

• A competitive salary and a flexible benefits package.
• Eligibility for the Medtronic Incentive Plan (MIP).