Digital Marketing Account Specialist (E-Commerce & Performance Marketing)

About the role

A digital performance marketing and e-commerce agency is looking for an agile, organized and results-oriented Digital Marketing Account Specialist to run day-to-day campaign operations and service delivery across several high-growth client accounts. The role acts as the operational backbone of the accounts, coordinating between client-facing Account Managers and cross-functional Service Delivery teams so that creative, paid media, email and marketplace deliverables are on time and to standard. It is 100% remote, with a 9:00 AM - 6:00 PM PST schedule (night shift in Philippine time).

Key responsibilities

• Act as the main internal liaison for each account, coordinating workflows with the Service Delivery team across active, evergreen and seasonal campaigns.
• Drive deliverables through the production pipeline, maintain accurate account calendars and give clear task briefs to creative and technical teams.
• Prepare all deliverables, status reports and updates for client presentation by the start of each Account Manager's shift.
• Run end-to-end execution and optimization across paid social (Meta), paid search (Google Ads, Google Merchant Center), email/CRM, SEO/content blogs and e-commerce platforms (Shopify, Amazon).
• Monitor campaign metrics, spot performance dips and conversion anomalies, and escalate blockers quickly.
• Build weekly, monthly and quarterly reports in Looker Studio, track conversion metrics, UTM tags and tracking pixels, and stay current on platform updates and industry trends.

Required profile

• Bachelor's degree in Marketing, Communications, Business Administration, Advertising or a related field, or equivalent practical experience.
• At least 3 years of hands-on experience in digital marketing, account coordination, project management or a digital agency.
• Proven ability to handle multiple client accounts and strict deadlines; solid knowledge of paid social, paid search, email marketing, e-commerce and SEO.
• Excellent written and spoken English, autonomy, attention to detail and strong organization.
• Preferred: agency experience, e-commerce platform and Google ecosystem familiarity, marketing automation/CRM tools, Looker Studio dashboards, and automotive e-commerce interest.

Required skills

• Paid advertising: Meta Ads Manager, Google Ads, Google Merchant Center, Amazon Ads
• Analytics and tracking: GA4, Looker Studio, UTM tagging, pixel/CAPI setup
• E-commerce and CMS: Shopify, Amazon, WordPress
• Email and CRM: Klaviyo, HubSpot, ActiveCampaign, Omnisend
• Workflow tools: Slack, ClickUp, Asana, Trello, Google Workspace, Canva

What we offer

• Permanent full-time remote position with performance-based incentives and long-term career growth.
• Hands-on experience scaling e-commerce brands across automotive, electronics and lifestyle sectors.
• A collaborative, global remote culture.

To apply, send an updated CV, a short cover letter highlighting agency and multi-account coordination experience, and any relevant portfolio or certifications.