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Desktop Administrator (End User Computing)

Tata Consultancy Services · Taguig

🇬🇧 English
Desktop Support SCCM Imaging and Patch Management Software Distribution Office 365 Zscaler Remote Desktop Intune Windows

Job description

About the role

The engineer will provide comprehensive desktop support and management for a US‑based semiconductor client. This position covers both on‑site and remote assistance, ensuring end‑users have reliable access to hardware, software and network resources.

Key responsibilities

  • Provide support for desktops, laptops, printers and related software.
  • Assist users with technical issues both onsite and remotely.
  • Install and maintain Windows and macOS operating systems.
  • Troubleshoot software and network problems, including Office 365 applications.
  • Handle desktop imaging, patch updates and software distribution.
  • Support tools such as Zscaler and Remote Desktop.
  • Design, set up and implement SCCM and Intune solutions.
  • Perform migrations to SCCM from other management tools.

Required profile

  • Good communication and teamwork abilities.
  • Willingness to document procedures and share knowledge.
  • Flexible educational background; any technical certification is a plus.
  • Experience in the semiconductor industry is a plus but not mandatory.

Required skills

  • Desktop Support
  • SCCM (System Center Configuration Manager)
  • Imaging and Patch Management
  • Software Distribution
  • Office 365 administration
  • Zscaler troubleshooting
  • Remote Desktop support
  • Intune configuration
  • Windows and macOS operating systems

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Published 3 months ago

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Tata Consultancy Services

Taguig