Delivery Team Head (Pasig)

About the role

The Delivery Team Head will lead the daily operations of the delivery team in Pasig, ensuring a service‑oriented and professional work environment. This role focuses on operational excellence through continuous improvement initiatives and effective team motivation.

Key responsibilities

• Supervise daily team activities and monitor performance against targets.
• Provide control, guidance, and corrective actions to maintain high service standards.
• Develop and implement continuous improvement projects to drive operational excellence.
• Ensure accurate reporting, communication terminology, and technology usage across the team.
• Foster a professional atmosphere and motivate team members as needed.

Required profile

• Bachelor's degree in any field.
• 3‑5 years of experience in standards‑driven or manufacturing operations.
• Experience with ISO‑based quality standards or productivity‑tool training is preferred.
• Background in large multinational logistics or Fast‑Moving Consumer Goods (FMCG) environments.
• Strong quantitative, analytical, written and verbal communication, and presentation skills.

Required skills