This job is no longer available
This job expired on 22/09/2026. It no longer accepts applications.
Customer Service Representative – Top BPO (25K‑40K)
Recruitify_HR · Taguig
Job description
About the role
Provide exceptional customer service through multiple communication channels in a leading BPO environment. The role involves handling customer inquiries, resolving issues promptly, and maintaining detailed interaction records.
Key responsibilities
- Handle customer inquiries and resolve issues efficiently.
- Maintain detailed records of customer interactions and actions taken.
- Collaborate with team members to improve service delivery.
- Assist in training new representatives and orient them to company policies.
- Adapt to fast‑paced work environment and manage multiple tasks.
Required profile
- Bachelor’s degree in a relevant field (preferred).
- 13 years of experience in customer service.
- Strong problem‑solving abilities and a customer‑oriented mindset.
- Willingness to work evening or weekend shifts based on business needs.
Required skills
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Recruitify_HR
Taguig
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