Customer Service Representative – Seasonal Account (WFH + 30K Signing Bonus)

About the role

We are looking for a Customer Service Representative (CSR) to support a seasonal account for a five‑month period. The role starts with a work‑from‑home setup and moves to a hybrid arrangement after the training phase. The successful candidate will deliver high‑quality service through a virtual process and must possess excellent communication skills.

Key responsibilities

• Handle inbound and outbound customer interactions for the seasonal account.
• Follow the virtual call‑center process and adhere to service standards.
• Maintain accurate records of customer communications.
• Collaborate with the team during the hybrid phase to ensure seamless service delivery.

Required profile

• Strong verbal and written communication abilities.
• Availability for a five‑month contract and willingness to work remotely and later on‑site.
• Ability to start promptly and adapt to a virtual work environment.

Required skills

What we offer

• Monthly salary ranging from PHP 22,000 to PHP 24,000.
• PHP 30,000 signing bonus.
• Health Maintenance Organization (HMO) coverage from day 1 for the employee and up to four dependents.
• Five‑month fixed‑term contract with a hybrid work model after training.