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Customer Service Representative

TTEC · Cebu

Junior 🇬🇧 English

Job description

About the role

Join TTEC’s award‑winning team in Cebu as a Customer Service Representative. You will be the front‑line contact for customers, delivering fast, compassionate support and helping them resolve issues with a smile.

Key responsibilities

  • Answer incoming customer communications via phone, email or chat.
  • Research and provide accurate information to resolve customer inquiries.
  • Apply product and service knowledge to find effective solutions.

Required profile

  • Completed senior high school or at least two years of college education.
  • Open to candidates with no prior experience or with customer‑service background.
  • Strong verbal communication and business writing abilities.
  • Ability to learn and explain product or service details.
  • Basic computer proficiency.

Required skills

    What we offer

    • Supportive career development and professional training.
    • Inclusive, community‑focused culture.
    • Global learning resources and free courses.
    • Benefits package that may include paid time off, tuition reimbursement, and health & wellness incentives.

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    Published 2 months ago

    11 views · 0 interested

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    TTEC

    Cebu