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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
[24]7.ai Philippines · Taguig
Job description
About the role
We are looking for a motivated Customer Service Representative to join our on‑site team. In this role you will be the primary point of contact for customers, helping them resolve issues, answer inquiries, and understand our product offerings.
Key responsibilities
- Deliver prompt and courteous service to achieve high customer satisfaction.
- Resolve customer concerns, complaints, and problems in a professional manner.
- Provide clear and accurate information about products and services.
- Document each customer interaction and maintain up‑to‑date case records.
- Escalate, transfer, or redirect issues when necessary according to established procedures.
- Continuously learn product updates and training material to improve issue handling.
Required profile
- High school graduate (or senior high school graduate) with at least six months of call‑center experience, or willing to start without prior experience.
- Excellent oral and written communication skills.
- Ability to handle complaints and find creative solutions beyond standard scripts.
- Willingness to work on‑site.
Required skills
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[24]7.ai Philippines
Taguig
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