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Customer Service Agent – 6‑Month BPO Experience (Earn 20,000 Monthly)

Foundever · Metro Manila

Onsite 🇬🇧 English

Job description

About the role

We are looking for a Customer Service Agent to join our Metro Manila call centre. The role focuses on delivering a top‑class experience to customers by handling inquiries and resolving escalations. You will be the first point of contact for customers seeking assistance.

Key responsibilities

  • Respond to customer queries via phone, email or chat.
  • Handle escalated issues and provide timely resolutions.
  • Ensure customer satisfaction by following company guidelines.
  • Maintain accurate records of interactions.

Required profile

  • Minimum 6 months experience in a BPO or call‑centre environment.
  • Full‑time availability and ability to work on‑site in Metro Manila.
  • Strong communication skills and a customer‑focused attitude.

Required skills

    What we offer

    • Competitive monthly earnings (approximately 20,000).
    • Excellent benefits for employees and their families.
    • Fast‑track career progression opportunities.
    • Skills and development programmes.

    Questions fréquentes

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    Published 2 months ago

    59 views · 0 interested

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    Foundever

    Metro Manila