Customer Service & Administrative Assistant (Hybrid, Day Shift)

About the role

We are looking for a motivated Customer Service & Administrative Assistant to join our team in Makati City. The position offers a hybrid work arrangement, day‑shift schedule with weekends off, and the opportunity to grow through Emapta Academy’s unlimited upskilling courses.

Key responsibilities

• Handle inbound customer inquiries via phone, email or chat, providing accurate information and timely resolutions.
• Perform general administrative tasks such as data entry, document preparation, and scheduling.
• Maintain up‑to‑date records and ensure smooth communication between customers and internal teams.

Required profile

• Strong communication skills and a customer‑focused attitude.
• Ability to work both remotely and on‑site in a hybrid setting.
• Willingness to work day‑shift hours with weekends off.

Required skills

• Proficiency in standard office software (e.g., Microsoft Office, Google Workspace).

What we offer

• Competitive salary up to PHP 28,000 per month.
• Day 1 health insurance (HMO) coverage.
• Hybrid work flexibility and a full‑time schedule.
• Unlimited access to Emapta Academy courses for continuous learning.