Credit and Collection Supervisor

About the role

The Credit and Collection Supervisor oversees the hospital’s end‑to‑end receivables and collection processes, aiming to maximise revenue, maintain strong cash flow and limit credit risk. This role combines operational oversight with analytical reporting to ensure financial performance aligns with organisational goals.

Key responsibilities

• Perform timely follow‑up and efficiently collect outstanding patient accounts and payer claims to reduce days sales outstanding.
• Control the issuance of patient notes (PN) and drive improved settlement performance for faster reimbursement.
• Identify and eliminate financial leakages, thereby significantly reducing bad debt levels.
• Ensure accurate and timely financial reporting by utilizing system‑driven processes and data validation.
• Monitor overall credit risk exposure and implement controls to maintain minimal risk to the organization.

Required profile

• Bachelor’s degree in Accounting, Finance or a related discipline (B.S.B.A. preferred).
• At least 3 years of hands‑on experience in credit and collections, with a preference for experience in a hospital or healthcare setting.