Corporate Communications & Social Media Lead

About the role

EDMARK is seeking a Corporate Communications & Social Media Lead to shape and deliver the brand’s voice across internal and external channels. The role blends strategic planning with hands‑on execution, ensuring consistent, professional communication in all markets.

Key responsibilities

• Develop and support communication plans aligned with business priorities.
• Create internal announcements, leadership updates, town‑hall recaps, recognition posts, and company‑wide communications.
• Plan, schedule, caption, publish, and monitor content on EDMARK’s official social media platforms.
• Support content creation for Facebook, Instagram, online communities, campaigns, product education, and corporate updates.
• Manage the official YouTube channel, including uploads, titles, descriptions, thumbnails, playlists, and publishing requirements.
• Coordinate corporate publications, newsletters, and magazine‑style content for internal and external audiences.
• Prepare communication materials for launches, promotions, events, and major business initiatives.
• Monitor channels for audience engagement, sentiment, potential issues, and reputation concerns.
• Produce reports on engagement, reach, content performance, and key learnings.

Required profile

• Experience in corporate communications, social media management, digital marketing, content coordination, journalism, public relations, or a related field.
• Strong writing, editing, proofreading, and message‑development skills.
• Ability to write for diverse audiences, including leaders, distributors, customers, employees, and internal stakeholders.
• Familiarity with Facebook, Instagram, YouTube, WhatsApp, Lark, and other digital communication platforms.
• Good understanding of brand voice, content planning, online community management, and digital reporting.
• Excellent coordination skills, able to manage multiple stakeholders, deadlines, and approval workflows.
• Organized, detail‑oriented, responsive, and calm under pressure.
• Willingness to support occasional evening or weekend work for launches, international events, or urgent communication needs.

Required skills

• Facebook
• Instagram
• YouTube
• WhatsApp
• Lark