Casual Assistant Electorate Officer (Biloela)

About the role

Parliamentary Services is looking for a proactive, community‑focused Casual Assistant Electorate Officer to support the Member for Callide, Bryson Head MP. Based in Biloela, you will help constituents—including farmers, small businesses, community groups and families—navigate government services and connect with the right support.

Key responsibilities

• Manage enquiries from constituents via phone, email, mail and face‑to‑face interactions.
• Draft, proofread and send correspondence on behalf of constituents and to ministers.
• Research local, state and community issues to inform responses.
• Engage with constituents to understand matters of local importance.
• Provide confidential secretarial, executive and administrative support to the MP.

Required profile

• Positive, professional and energetic attitude.
• Strong verbal and written communication skills.
• Excellent problem‑solving and interpersonal abilities.
• Confidence using a range of computer software and office systems.
• Initiative‑driven with the ability to complete tasks promptly.
• Genuine interest in helping people and supporting the local community.

Required skills

What we offer

• Flexible casual hours tailored to operational needs.
• Opportunity for supplementary employment or a pathway back into the workforce.
• Experience working within a motivated team serving rural Queensland communities.