Airline Reservations & Ticketing Staff
EVA Airways Corporation · Makati City
Job description
About the role
The Airline Reservations & Ticketing Staff member will join the Passenger Department of EVA Airways, handling customer bookings and ticket issuance. This full‑time, on‑site position is based in Makati City and focuses on delivering efficient, accurate service to airline passengers.
Key responsibilities
- Process flight reservations, ticket sales, and changes using airline reservation systems.
- Provide accurate information on flight schedules, fares, and policies to customers.
- Handle payment transactions and issue tickets in compliance with company procedures.
- Resolve customer inquiries and issues promptly, ensuring a high level of satisfaction.
- Maintain up‑to‑date records of bookings and passenger data.
- Collaborate with other airline departments to coordinate passenger services.
Required profile
- Bachelor’s degree or higher.
- Strong customer‑service orientation.
- Ability to work under pressure with minimal supervision.
- Knowledgeable about airline reservation processes.
Required skills
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Published 2 weeks ago
Expires 1 month from now
24 views · 0 interested
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EVA Airways Corporation
Makati City