AI Enablement Technical Program Manager (Consultant)

About the role

Ingram Micro's AI Center of Excellence brings together business, product, engineering, data and platform teams to develop and scale AI-powered solutions. As an AI Enablement Technical Program Manager (Consultant, Program Management), you will lead the end-to-end delivery of strategic enterprise AI programs, reporting to the Program Manager Lead. You will act as the bridge between business stakeholders, product teams, AI engineering, development, data engineering and platform teams.

Key responsibilities

• Define program roadmaps, set milestones and success measures, and guide prioritization of AI use cases aligned to organizational goals.
• Drive cross-functional coordination, manage risks and dependencies, and align technical delivery with business value.
• Oversee deployment of enterprise AI and Agentic AI solutions, covering model lifecycle management, monitoring, governance and operational excellence.
• Provide executive-level visibility into program progress and support organizational adoption of AI capabilities.
• Ensure solutions meet Responsible AI, security and data privacy standards.

Required profile

• Bachelor's degree in Computer Science, Engineering, Information Technology or a related discipline.
• Approximately 5 to 10 years of experience in Technical Program Management, technology delivery or a similar leadership role managing complex, cross-functional initiatives.
• Proven track record delivering large-scale technology, AI/ML, data platform or digital transformation programs from concept to production.
• Experience leading enterprise AI, machine learning or data platform programs at scale.

Required skills

• Strong understanding of AI and machine learning concepts, including GenAI, data pipelines, model lifecycle management and enterprise AI delivery.
• Familiarity with MLOps, model monitoring, retraining frameworks and AI governance.
• Exposure to Agentic AI, multi-agent orchestration, automation platforms or intelligent workflow solutions.
• Agile, Scrum, hybrid or large-scale enterprise delivery experience.
• Cloud platforms such as Google Cloud Platform or AWS.
• Certification or training in project management, Agile, Scrum, SDLC or related methods is highly valued.