Admin & Welfare Officer

About the role

The Admin & Welfare Officer provides comprehensive administrative support to the Flight Operations leadership team and ensures smooth pilot administration and welfare processes. This role is pivotal in maintaining operational records, coordinating travel logistics, and facilitating compliance with regulatory requirements.

Key responsibilities

• Manage calendar, meetings, correspondence and document control for Flight Operations leaders.
• Process pilot leave, attendance, regularization, performance appraisals, retirement and resignation documentation.
• Maintain operational records, manuals, guidelines and document management systems.
• Coordinate pilot travel, including flights, hotels, visas, travel insurance and official business arrangements.
• Handle government and regulatory coordination such as CAAP documentation, MIAA passes and visa processing.
• Monitor pilot licensing, safety, security and mandatory training compliance.
• Prepare operational reports, delay monitoring, crew irregularity and flight duty exceedance reports.
• Administer employee welfare programs, awards and recognition initiatives.
• Process cash advances, reimbursements, payment requests, budget monitoring and expense reporting.
• Coordinate office facilities, equipment, conference rooms and supplies.
• Liaise with internal departments, government agencies and external stakeholders.
• Support special projects and other administrative duties as assigned.

Required profile

• Bachelor’s degree in any four‑year discipline.
• Proficiency in Microsoft Office applications.

Required skills

• Microsoft Office

What we offer

• First Great Place to Work® certified airline in Southeast Asia.
• Recognition as Best Employer Brand on LinkedIn for two consecutive years.
• Listed among Philippines’ Best Places to Work by BusinessWorld.
• Access to extensive learning programs and career development opportunities.