Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist will deliver best‑in‑class customer service while managing invoicing, collections and billing processes for APEX Group clients. This entry‑level position offers exposure to sales support, operations and inside‑marketing activities with clear growth potential.

Key responsibilities

• Provide customer service and support via phone, email, web chat and in‑person interactions.
• Enter post‑service data into CRM, generate and distribute invoices, credit memos and statements according to client billing requirements.
• Onboard new clients, set up and verify billing and payment information.
• Audit and reconcile client billing and payment ledgers to ensure accuracy and resolve discrepancies.
• Maintain and update scorecard items, periodic reports and assist with administrative tasks for sales, client experience and finance teams.

Required profile

• Strong understanding of accounts receivable processes and excellent communication skills.
• Exceptional attention to detail with strong analytical and problem‑solving abilities.
• Ability to manage multiple accounts, prioritize tasks and meet deadlines in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Excel and the broader Microsoft Office Suite.
• Experience using CRM software for data entry and client management.