Accounts Receivable Officer

About the role

The Accounts Receivable Officer manages the allocated receivables ledger, ensuring timely collection of outstanding balances and accurate account maintenance. Working in a high‑volume, fast‑paced environment, the role requires strong attention to detail, negotiation skills and the ability to build positive relationships with customers and internal stakeholders.

Key responsibilities

• Manage collections by telephone and email.
• Review and action credit‑hold accounts promptly.
• Complete reconciliations and cash allocations.
• Respond to customer enquiries.
• Process account openings, including credit assessments and background checks.
• Support ad‑hoc projects as required.

Required profile

• Minimum of 3 years’ experience in an Accounts Receivable role.
• Proven track record of meeting set KPIs.
• Intermediate to advanced Microsoft Excel skills.
• Strong written and verbal communication abilities.
• Professional, customer‑focused approach with internal and external stakeholders.
• Strong attention to detail, initiative and problem‑solving skills.
• Ability to work effectively with minimal supervision and under pressure.
• Excellent time‑management and negotiation skills.

Required skills

• Microsoft Excel