Account Manager (Remote)

About the role

Native Teams is seeking a proactive Account Manager to drive growth within its existing client base. You will work remotely, collaborating with cross‑functional teams to identify upsell and cross‑sell opportunities and expand seat counts across our global payroll and FinTech platform.

Key responsibilities

• Identify and pursue upselling, cross‑selling, and seat expansion opportunities in current accounts.
• Engage clients to understand hiring plans, payroll needs, and product gaps, positioning relevant Native Teams solutions.
• Analyze account usage data to spot expansion triggers such as new markets, hires, or contractors.
• Conduct discovery calls and deliver tailored product pitches to introduce additional services.
• Partner with Customer Success to ensure smooth handover from onboarding to expansion.
• Maintain accurate account health, expansion forecasts, and revenue projections in the CRM.
• Prepare customized proposals and pricing scenarios for seat increases or new product lines.
• Collaborate with Product, CX, Legal, and Finance to configure new services correctly.

Required profile

• Fluent in written and spoken English.
• Bachelor’s degree in business, marketing, sales, or a related field.
• Proven experience in sales, account management, or customer success, with a consultative selling approach.
• Strong ability to identify client needs and translate them into commercial opportunities.
• Excellent organizational skills and a “default to action” mindset.

Required skills

• Familiarity with CRM tools, preferably HubSpot.

What we offer

• Dynamic work in a fast‑growing, funded startup.
• Opportunity to influence product and commercial expansion.
• Professional and personal growth pathways.
• Flexible, collaborative remote work culture.