Account Manager

About the role

The Account Manager will act as the primary liaison between clients and JG Worldwide, ensuring smooth communication and successful project delivery. This role blends client service with internal coordination to meet agreed‑upon scope, quality, and deadlines. The ideal candidate is proactive, highly organized, and passionate about delivering exceptional results.

Key responsibilities

• Serve as the main point of contact for assigned client accounts.
• Manage client communications, provide updates, and follow up on inquiries.
• Discuss deliverables, timelines, revisions, and expectations with clients.
• Ensure contract terms and project scope are adhered to throughout the engagement.
• Identify client needs and upsell opportunities proactively.
• Coordinate internally with creative and production teams to guarantee on‑time delivery.

Required profile

• Bachelor’s degree in Marketing, Advertising, Business Administration, Communications, or a related field.
• 1–2 years of experience in an advertising, digital marketing, or creative agency in a client‑facing capacity.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management abilities.
• Capacity to handle multiple accounts and deadlines simultaneously.
• Problem‑solving and relationship‑management expertise.
• Detail‑oriented, proactive, and able to work both independently and collaboratively.

Required skills

• Microsoft Office
• Google Workspace