Account Manager – FMCG & Beauty E‑Commerce

About the role

Join ByteDance’s fast‑growing e‑commerce team as an Account Manager focused on FMCG, personal care and beauty brands in the Philippines market. You will drive merchant growth by acquiring new brands, supporting their store setup, and ensuring they achieve strong sales performance on our platform.

Key responsibilities

• Acquire and incubate high‑potential brands, principals and large merchants that contribute significant GMV.
• Build and maintain strong relationships with merchants, negotiate campaign and seasonal deals.
• Identify collaborative opportunities and develop joint business plans for short‑term and long‑term growth.
• Maintain service quality metrics such as low cancellation and return rates, optimal shipping lead times, and high conversion rates.
• Leverage scalable incubation programs and management tools to support merchant success.

Required profile

• Bachelor’s degree or equivalent practical experience.
• At least 3 years of experience in the e‑commerce industry.
• Familiarity with FMCG brands and the Philippine market.
• Preferred: direct experience working with sellers in FMCG, personal care or beauty sectors.
• Preferred: experience with user‑generated content or live‑streaming sales.

Required skills

What we offer

• Opportunity to work with a global tech leader shaping the future of e‑commerce.
• Collaborative, innovative environment focused on creativity and impact.
• Access to ByteDance’s suite of products and resources.