Account Manager – Electronics E‑commerce

About the role

The Account Manager will help electronics marketplace sellers and brands succeed on ByteDance’s e‑commerce platform. You will guide merchants through store setup, performance optimisation and campaign execution while building strong, long‑term relationships.

Key responsibilities

• Acquire and incubate high‑value brands, principals and merchants that drive large GMV.
• Build and maintain relationships with merchants, negotiate deals and secure optimal campaign terms.
• Identify collaborative opportunities aligned with merchants’ short‑term and long‑term growth plans and develop joint business plans.
• Maintain service quality metrics such as low cancellation and return rates, shipping lead times and conversion rates.
• Leverage scalable incubation programmes and management tools to support merchant success.

Required profile

• Bachelor’s degree or higher.
• 3+ years of experience in e‑commerce.
• Excellent interpersonal and negotiation skills.
• Strong attention to detail, analytical mindset and problem‑solving ability.
• Direct experience in relevant categories and strong connections with brands or large sellers is a plus.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.