Travel Associate

About the role

The Travel Associate supports clients in creating and booking complete travel itineraries, ensuring a seamless experience from planning to execution. This role requires strong customer focus and the ability to handle multiple requests efficiently.

Key responsibilities

• Assist clients in planning and booking flights, accommodations, and activities.
• Provide expert advice on destinations, travel regulations, and options based on client preferences.
• Manage travel logistics and resolve any issues that arise during the trip.
• Maintain and update customer records and travel documentation.
• Build and maintain relationships with clients to encourage repeat business and satisfaction.

Required profile

• High School Diploma or equivalent.
• 58 years of experience in the travel industry.
• Strong communication and interpersonal skills.
• Detail‑oriented, customer‑focused, and able to work under pressure.
• Ability to manage multiple travel requests simultaneously while delivering high levels of service.

Required skills

• Proficiency in travel booking software.