Support Staff – Fixed‑Term Position in Southern Leyte

About the role

The Support Staff role represents World Vision’s Area Development Program in Southern Leyte, providing technical and operational assistance to maximise impact for children, families and communities. This one‑year fixed‑term position ensures accurate management of sponsorship data and documentation.

Key responsibilities

• Prepare and educate families and communities on sponsorship processes, expectations and requirements.
• Coach and support community‑based child monitoring mechanisms through regular meetings and follow‑ups.
• Manage sponsorship correspondence (Introduction, Exit, Special, Gifts and Letters) in line with partnership standards.
• Ensure completeness of documentation packages for new growth, health, participation and exit records.
• Facilitate preparation of the Annual Progress Report and Christmas/Greeting Cards, updating child profiles and videos in the SSUI system.
• Support the AP team with creative sponsorship education activities for registered and vulnerable children.
• Collaborate with community child monitors to strengthen sponsorship management and monitoring strategies.
• Capture, organise, upload and translate community videos and other sponsorship materials.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum two years experience in program or project management, preferably within an NGO or development organisation.
• Proficiency in Microsoft Office and digital tools for data and documentation management.
• Willingness to reside near the implementation area and undertake regular field visits, including long walks.
• Fluent in Cebuano and Tagalog with strong communication skills.
• Demonstrated adaptability, teamwork and commitment to community‑based work.