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L2 Technical Support
Satellite Office
Focus: Resolving complex issues that L1 cannot handle; acts as an escalation point.Typical Key TasksTroubleshooting advanced hardware/software issues (e.g., OS errors, network connectivity)Managing us...
Senior I/O Engineering Analyst – Technical Support & Patch Management
Optum Philippines
About the role Optum is seeking a Senior I/O Engineering Analyst to provide L1/L2 technical support, manage patch deployment, and drive vulnerability remediation across multiple client environments. T...
Desktop Support Specialist
Sharp Brains
About the role The Desktop Support Specialist provides on‑site, first‑line (L1) and second‑line (L2) technical assistance to end users. The role focuses on maintaining the health of desktop and laptop...
Recruitment Team Lead (Nightshift)
Allegis Global Solutions
About the role Allegis Global Solutions is seeking a Nightshift Recruitment Team Lead to coach, train, and develop its Recruiter L1 and L2 staff. The role focuses on managing escalations, ensuring ser...
Security Analyst Level 3
KPMG Philippines
About the role The Level 3 Security Analyst is a subject‑matter expert responsible for managing threats, handling escalations from L1/L2 teams, and leading investigations to determine root cause and r...