About the role The Team Leader for Quality Control (Insurance) will oversee a group of call‑center associates, ensuring that service delivery meets contractual KPIs and financial targets. This onsite...

About the role We are looking for a Team Lead, Jr Client Services to join our growing team in Manila. You will run the Jr Client Services team day‑to‑day, guide new clients through onboarding and thei...

About the role Under direct supervision, you will help develop and deliver training programs that build essential call‑center skills such as customer service techniques, product knowledge, and effecti...

About the role Circles.Life is seeking a meticulous and energetic Level 1 Voice Customer Happiness Expert to deliver first‑line support and ensure customer satisfaction across multiple channels. Key r...

About the role The Team Leader, Operations supervises a group of call‑center associates handling an insurance account. The role ensures performance metrics are met through coaching, motivation and acc...

About the role Nestlé is seeking a Japanese Language Resource to support end‑to‑end business processes. You will use your Japanese proficiency to ensure accurate communication, high‑quality service de...

About the role As a Language Resource – Japanese, you will support end‑to‑end processes by leveraging your Japanese language expertise to ensure accurate communication, high‑quality service delivery,...

About the role Join Nestlé Business Services as a Japanese Language Resource, supporting end‑to‑end services by delivering KPIs and SLAs in Japanese. You will act as the language expert, ensuring comp...

About the role Join Nestlé’s operational services team to support end‑to‑end (E2E) services using Japanese language expertise. You will ensure KPI and SLA delivery while contributing to continuous imp...

About the role Customer Support Representatives respond to customer inquiries via email, telephone, and live chat, providing prompt, accurate, and professional assistance. They handle product, subscri...

About the role The Account Care Agent delivers high‑quality voice and digital support for customers dealing with account, billing, payment, subscription, cancellation, renewal, access, and service‑rel...

About the role Five9, a leader in cloud contact‑center software, is looking for an experienced Speech Analytics Consultant to help clients unlock actionable insights from customer interactions. You wi...

About the role We are looking for a Project Manager to lead professional services implementations for our cloud contact‑center platform. The role reports to the Supervisor of Professional Services and...

About the role The Senior Process & Knowledge Specialist drives strategic development, governance, and continuous improvement of Customer Care operational processes and knowledge management practices....

About the role 3M is a global innovation leader seeking a Customer Service Supervisor for its Asia TEBG operations. The role combines supervision of entry‑level staff, handling complex customer inquir...

About the role We are looking for a Project Manager to lead small to medium initiatives within a Business Process Outsourcing (BPO) environment. The role involves coordinating business and technical p...

About the role Our client, a US‑based company that creates custom mirror frame kits, is seeking Customer Service Specialists to deliver exceptional support throughout the customer journey. The role in...

About the role We are looking for a Customer Engagement Specialist to support the Sales Manager and Revenue Team by delivering exceptional customer experiences through outbound engagement, lead nurtur...

About the role We are looking for a Quality Assurance Analyst to monitor and evaluate inbound and outbound communications, ensuring adherence to quality standards and delivering actionable feedback to...

About the role The Operations Supervisor will lead the daily activities of a remote contact‑center team, ensuring service quality and performance targets are consistently met. This role combines peopl...