Customer Solutions Agent – Day Shift (Blended Calls/Backoffice)
Acquire Intelligence · Ortigas
Job description
About the role
The Customer Solutions Agent provides essential back‑office support, handling customer requests, processing transactions and ensuring records are accurate. This blended position combines call handling with administrative duties during a day shift.
Key responsibilities
- Review incoming customer requests and verify information.
- Process transactions accurately and efficiently.
- Maintain up‑to‑date and precise customer records.
- Handle inbound calls when required, providing clear and courteous assistance.
- Collaborate with team members to meet performance targets.
Required profile
- Ability to work the designated day shift.
- Strong attention to detail and accuracy.
- Good communication skills for both phone and written interactions.
- Comfortable working in a fast‑paced call‑centre environment.
Required skills
What we offer
- Day shift schedule
- Work‑life balance
- Regular performance reviews
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Published 1 month ago
Expires 3 weeks from now
31 views · 0 interested
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Acquire Intelligence
Ortigas