Workforce Scheduling Supervisor – Immediate Start
Teleperformance · Mandaluyong City
Job description
About the role
Teleperformance is seeking a Workforce Scheduling Supervisor to lead scheduling operations in its dynamic contact centre located in Mandaluyong City. The role starts immediately and offers a full‑time, on‑site position.
Key responsibilities
- Oversee the creation and maintenance of staff schedules to ensure optimal coverage for inbound and outbound interactions.
- Coordinate with team leads to align workforce plans with service level targets.
- Monitor schedule adherence and adjust allocations as needed to meet demand fluctuations.
Required profile
- Proven ability to lead workforce scheduling within a contact centre environment.
- Strong organizational and analytical capabilities.
Required skills
What we offer
- Competitive salary.
- Opportunities for career growth.
- Work‑life balance.
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Published 4 weeks ago
Expires 1 month from now
29 views · 0 interested
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Teleperformance
Mandaluyong City
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